Actco's Quality Management System, which complies with the requirements of the ISO
9001 standards, is for all staff, a solid baseline to which they must adhere and
from which they are encouraged to seek opportunities for continuous improvement.
Quality is not to be compromised and Actco management supports and encourages all
team efforts to achieve and maintain the highest levels of customer/client satisfaction.
Quality Objectives and Scope
Actco has developed a Quality Management System that aims to better satisfy the
needs of its customers and to improve its own management processes.
The scope of the Quality Management System includes all Building and Civil Engineering
Contracting Services. Quality Management embraces organisation, responsibilities
and authorities, work methods and resources. The system was implemented with a view
to achieve and maintain a quality of service that is commensurate with Actco 's quality
objectives and with customers' expectations.
Health, Safety & Enviroment
Actco is committed to continual improvement in the standards of Health, Safety and
Environment (HSE) in all operations and activities, including those of its clients,
sub-contractors and suppliers. The Company has achieved this objective by establishing
its own HSE Management System, Policies and Procedures, and by Identifying reasonable,
obtainable and measurable HSE objectives and ensuring that all employees are aware
of Actco's commitment to these objectives. Developing an HSE program/plan that
identifies who are responble for delivering the HSE objectives. Implementing and
improving safe working practices and methods, conducting periodic audits and management
reviews, encouraging employees participation and effective communication and pursuing
careful selection and training of personnel at all levels to ensure that they instruct
or carry out work in a safe manner. Recording, monitoring and analyzing HSE accidents
or incidents throughout the Company and taking all necessary measures to prevent
recurrence and eliminate or control all hazards. Monitoring the use of hazardous
materials and, their use where possible, utilizing safer alternatives so as to ensure
the minimum impact on people and the environment. Complying with the United Arab
Emirates laws and legislations, codes of practice and the HSE international standards.
Cooperating with Clients to achieve performance improvements throughout all of the
Company's activities. It is also worthmentioning that Actco has been continuously
recognized by its clients for high safety standards and has obtained many awards
for excellent performance. The most recent award was from Zakum Development Company
(ZADCO), which was the Health, Safety & Environment Shield for the year 2004.